Occupancy is 9/10 of the Law

As the aftermath of Superstorm Sandy continues, the chaos as it relates to hotel rooms will not quickly go away. The decision to cancel the NY Marathon was 100% correct, just 2 days late. Even when the electricity returns and residents return to their homes, a new influx of FEMA, contractors and insurance adjusters will gobble up hotel rooms just before the big Macy’s Thanksgiving Day parade and holiday season in NYC. Continue reading

My Family’s New Summer Tradition – The Great Allentown Fair

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The slogan “The Great Allentown Fair, Don’t Leave Summer Without It” has never rung more true than these past two years. With my two daughters now 13 and 10, we have taken advantage of the Grandstand concerts the past two Labor Day weekends to also visit the fair and festival portion of the fair. In 2011 we saw the boy band Big Time Rush, and this year @victoriajustice and Max Schneider. Continue reading

Penn State and NCAA – Putting Football First Sends a Bad Message

As I continue to follow the Penn State crisis, now in its 8th month, I am disappointed in the decisions that all the parties involved continue to make. The NCAA has never been a popular organization when it comes to managing the process of keeping student athletes students first athletes second. Continue reading

NFL Fantasy Owners – Visit to Eagles Training Camp

This past Friday I took my annual visit to Lehigh Universityto check out Philadelphia Eagle’s training camp. This year I brought along my uncle Hank and his life-long friend Roy. Both are owners in our fantasy football league. I tied in the trip to camp and lunch at P.J. Whelihan’s as reward for help with a furniture move.  Continue reading

10 Tips For Getting The Most Out Of Your CVB Partnership

10 Tips For GettingThe Most Out Of Your CVB Partnership

As hotel operators it easy to get caught up in delivering exceptional customer service to our guests, offering job counseling to our employees or hustling our sales team to close the next big piece of business. The frenetic pace of the hospitality business can often lead to overlooked opportunities. Continue reading

10 Ideas, Trends and Truths About the Lodging Industry

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Just completed a 17 month assignment at the Shawnee Inn and Golf Resort and was fortunate to work along side some of the most passionate leaders in the hospitality and tourism industry. The Kirkwood Family and Rob Howell the property General Manager have a one-of-a kind resort nestled quietly alongside the Delaware River in the Pocono Mountains. Continue reading