10 Tips For GettingThe Most Out Of Your CVB Partnership
As hotel operators it easy to get caught up in delivering exceptional customer service to our guests, offering job counseling to our employees or hustling our sales team to close the next big piece of business. The frenetic pace of the hospitality business can often lead to overlooked opportunities. Continue reading
Just completed a 17 month assignment at the Shawnee Inn and Golf Resort and was fortunate to work along side some of the most passionate leaders in the hospitality and tourism industry. The Kirkwood Family and Rob Howell the property General Manager have a one-of-a kind resort nestled quietly alongside the Delaware River in the Pocono Mountains. Continue reading
Judging by the number of vacation, travel and lodging offers I have received this week, it is clear that the Superbowl is a big pain in the neck for hotels and resorts. Consider for example the Shawnee Inn and Golf Resort, a beautiful full service resort along the banks of the Delaware River minutes from Shawnee Mountain. Continue reading
Just got a tweet from Poconos Visitors Bureau announcing that another hotel/resort, The Inn at Pocono Manor, had gone “Pet Friendly!” An exclamation point at the end of the sentence indicates that they think this is a good idea. I on the other hand, not so much. Continue reading
I have been a subscriber/reader of the Morning Call since taking my first job in the Lehigh Valley in 1989 at the old George Washington Lodge on McArthur Rd. The paper does a better job than anyone turning over leads for sales professionals in the tourism business. They get all the news and PR releases before anyone else and their stories in the morning paper are a great source. Continue reading
If you think you have read all there is to know about snow after this past weekend, think twice. The story that will be hitting the airwaves and print media this week will revolve around a “Perfect Storm” of love, sport and cabin fever. While the traditional ski areas missed out on the monster storms of last weekend the Northeast resort managers are still having images of dollar signs dancing in their head! Here’s why…. Continue reading
Since fall of 2008, hotels small and large alike have been shedding jobs and reducing expenses to weather this economic storm not seen since the Great Depression. Each month leaders look to the numbers on new job losses and unemployment applications for a glimmer of recovery. Most analysts are now saying that recovery will come sooner than later and hopefully by 4th Quarter of 2010. With better days ahead, I offer a little advice to area business hotel leaders, “Invest in training today to let your employees know you care.” Continue reading
A perfect game in baseball is similar to a perfect sellout for a hotel.
Mark Buehrle’s perfect game on July 23rd, 2009 demonstrated how everyone on the Chicago White Sox was performing at a high level and contributed to the rare fete, a perfect game. Although much of the celebration and accolades go to the pitcher, a true sports fan knows that it took a complete team effort to accomplish what has only been done 18 times in the past 125 years. Continue reading
The same could be said about Group Sales Managers. In today’s tough business climate do you find your sales people Lost, Ignored or Abandoned? Just popped into my head after reading this alarming statistic on group sales lost.
Might want to shop your phone inquiry, electronic rfp systems etc.
Enjoy – Continue reading
By Ann Tatko-Peterson, Contra Costa Times, Walnut Creek, Calif.McClatchy-Tribune Regional News
January 30, 2009 – Not your everyday job
Top 10 Strangest Jobs in the Travel Industry, according to Travel + Leisure. Continue reading